agos
Client
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What I did

UX, UI, Illustration

We need to maximize crowd-sourcing of information and organize them in a way that’s valuable to the users

đź‘€ Read full case study + Design Sprint

In reality, everyone is panicking during a storm

We focused on making report verification and response easy and fast. During an actual calamity, volunteers just want to get to the point— simplifying is our utmost priority, minimizing processes as much as possible.

We found out that there are more bogus reports than verified ones.

We need a faster way to deliver reports that only matter to people.

• The data table only contains the necessary information for each report. It is easier to filter reports on first glance.

• Upon clicking, a card is displayed on the right showing more helpful information. This way, switching and skimming through hundreds, even thousands of reports, is faster and more efficient.

• The primary actions are readily available for verification and/or invalidation process.

Don’t miss everything that’s crucial

Rescue reports overrides all types of reports when it comes to importance and urgency. Every 15 minutes, the system will refresh and place all the overdue rescue reports on top of the list. This way, volunteers won’t miss them.

Keep track of rescue’s progress

On-ground volunteer’s main objective is to assist and give aid to people affected by the crisis and make sure they are safe. People managing and assigning these rescue reports should have a way to see the progress of each rescue.

Before

Report states

Volunteer's view

Organisation's view

Intuitive casualty markers

Clear markers make it easier and faster for volunteers to skim the map and notice patterns. Orange is used for In Need of Rescue to differentiate it from Reports.